In this guide, we will be listing all MTN Ghana customer care contact numbers as well as their social media handles. You contact the customer care personnel once you encounter problems using the MTN network. Their work is to help you solve petty problems that will save your time from visiting their premises.
Apparently with MTN, there are various customer service contact numbers, and it varies depending on the service. Although most of their services are directed to the same customer help number which is 100, some are not.
This is because, MTN do cooperate with other organizations to provide quality services for their subscribers. An example is, the MTN Pension and Investment. Although it’s part of MTN services, it’s managed by a different organization named United Pension Trustees.
In this case, anytime you have a problem you’ll need to contact the UTP but not MTN. You will contact MTN when you think your expected request is not solved.
The same applies to the MTN loans, currently, there are three different loan services namely the Qwikloan, Ahomekaloan and Expressloan. This is what we call outsourcing in human resource. The main aim is to provide all sort of services and get them managed perfectly in the name of a single organization.
This guide got you covered, we will be listing all their contact numbers, email addresses, as well as social media handles like Facebook, Twitter, WhatsApp and Skype.
List Of All MTN Customer Care Number & Social Media Handles
Below are all the available MTN customer service numbers and handles. Remember, calling MTN customer service number is Toll free. But for others like the investment and pension customer service, calling is not free.
Services | Number or Contact |
Customer Care (For all MTN services only) | 100 or 0244300000 |
MTN Whatsapp Number | 0244308111 |
MTN Mobile Money related issues | 100 |
MTN Pension and Investment Call | 0242436880 |
MTN Pension and Investment Whatsapp Number | 0596913011, 0596913012, 0596913013 |
MTN Pension and Investment Text line | 0596913011, 0596913012, 0596913013 |
MTN Ayo Whatsapp Number | 0596918235 |
MTN Ayoba | 0559300000 |
MTN Facebook handle | MTN Ghana |
MTN Twitter handle | @AskMTNGhana |
MTN Instagram handle | @mtnghana |
MTN Customer Care Skype handle | customercaremtngh |
MTN Email address | MTNBusiness.gh@mtn.com |
MTN Customer Care Email | customercare.gh@mtn.com |
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You can also, choose to chat with their customer service online which is normally a bot. If that is what you want, you’ll have to visit MTN official website >>> check the right bottom corn on your screen>>> click or tap on the “let’s chat”.
That’s also the simplest way to contact them online, if you do not prefer calling them or texting them through WhatsApp.
In a nutshell,
Due to the outsourcing collaboration technique, some customer service numbers will be different. The best option we will recommend for our readers is to call them using the toll-free number 100 and then describe your problem to them directly.
Texting messages might take you ages before you get a reply from them. This is almost all you need to know about the MTN customer service, you can do well to check MTN official website if you still didn’t find what you were looking for on here.
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